Frequently Asked Questions

Everything you need to know about your MiHIGH USA experience.

How long does shipping take within the USA?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your materials sustainably sourced?

Yes, MiHIGH USA is committed to ethical fashion. We use high-quality, sustainable fabrics and partner with manufacturers who prioritize fair labor practices.

How do I know which size to order?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Affirm.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our customer service team.